Refund policy

Returns & Refunds

We want you to be happy with your Bluecorn purchase. If something isn’t right, please contact us and we’ll do our best to help.

14-Day Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return, the item should be unused, in its original condition, and returned with its original packaging.

To request a return, please contact us at hello@blue-corn.com with your order number and the reason for your return.

Please do not send products back without contacting us first. We will provide the appropriate return instructions.

Change of Mind or Incorrect Model Ordered

If you would like to return an item because you changed your mind, selected the wrong phone model, or no longer want the product, you may request a return within the 14-day return period.

For returns that are not caused by a product defect or an error on our part, the customer is responsible for the cost of return shipping.

We recommend using a trackable shipping method for international returns.

Damaged, Defective, or Incorrect Items

If your item arrives damaged or defective, or if you receive the wrong product, please contact us as soon as possible at hello@blue-corn.com.

Please include your order number and clear photos showing the issue.

Once we review the information, we will work with you to provide an appropriate solution, which may include a replacement, reshipment, or refund.

You will not be required to bear additional costs for issues caused by a product defect, shipping damage, or an error on our part.

Order Cancellations and Changes

If you need to cancel your order or change your shipping information or phone model, please contact us as soon as possible.

We will do our best to make the requested change before the order is shipped.

Once an order has been dispatched, we may no longer be able to cancel or modify it.

Refunds

Once we receive and inspect an approved return, we will notify you of the refund status.

Approved refunds will be issued to the original payment method.

The time it takes for the refund to appear in your account may vary depending on your bank or payment provider.

Need Help?

If you have any questions about a return, refund, or product issue, please contact us at hello@blue-corn.com or through the chat on our website.

Nothing in this policy limits any mandatory consumer rights that may apply under the laws of your country or region.